Privacy Policy

Effective Date: July 5, 2026

RLA Publishing respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit www.rlapublishing.com, use our website, make a purchase through our shopping cart, sign up for our newsletter, submit a contact form, book a consultation, purchase a product or service, download a digital resource, or otherwise interact with RLA Publishing.

By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use this website.

1. Who We Are

RLA Publishing provides author services, including editing, book coaching, self-publishing support, formatting, marketing services, training resources, digital products, and related consulting services.

Website: www.rlapublishing.com
Email: islandgirl33@outlook.com

2. Information We Collect

We may collect personal information that you voluntarily provide to us, information collected automatically through the website, and information provided through third-party tools used to operate our business.

Information You Provide Directly

  • We may collect information when you:
  • Fill out a contact form.
  • Book a consultation.
  • Sign up for a newsletter or email list.
  • Purchase a product or service.
  • Download a digital product, guide, template, or resource.
  • Submit a manuscript, project details, or service inquiry.
  • Respond to a survey, questionnaire, or client intake form.
  • Contact us by email, social media, or another communication method.
  • This information may include:
  • Name.
  • Email address.
  • Phone number.
  • Mailing address.
  • Billing address.
  • Shipping address.
  • Payment-related information.
  • Order history.
  • Business or author information.
  • Manuscript details or project information.
  • Messages, form responses, or files you choose to submit.
  • Communication preferences.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, or similar technologies. This may include:

  • IP address.

  • Browser type.

  • Device type.

  • Operating system.

  • Pages visited.

  • Time spent on the website.

  • Referring website or search engine.

  • Links clicked.

  • Approximate geographic location.

  • Shopping cart activity.

  • Website usage data.

3. Shopping Cart and Purchase Information

If you purchase a product or service through our shopping cart, we may collect information needed to process your order, including your name, email address, billing information, shipping information, order details, and purchase history.

Payments may be processed through third-party payment processors. RLA Publishing does not intentionally store full credit card numbers on our website. Payment processors collect and process payment information according to their own privacy policies, security practices, and terms of service.

We may use purchase information to:

  • Process and fulfill orders.

  • Deliver digital products.

  • Ship physical products.

  • Provide customer support.

  • Send receipts, order confirmations, and service updates.

  • Manage refunds, disputes, or chargebacks.

  • Maintain business and tax records.

  • Improve our products, services, and website.

4. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries.

  • Provide services you request.

  • Process purchases and payments.

  • Deliver digital products or physical products.

  • Schedule consultations or appointments.

  • Send newsletters, updates, offers, or educational content.

  • Provide editing, coaching, publishing, or marketing support.

  • Communicate about your project, order, or account.

  • Improve our website, products, services, and customer experience.

  • Analyze website traffic and visitor behavior.

  • Prevent fraud, misuse, unauthorized access, or security issues.

  • Comply with legal, tax, accounting, and business obligations.

  • Enforce our Terms and Conditions.

5. Email Marketing

If you sign up for our newsletter, download a lead magnet, request information, or otherwise consent to receive email communications, we may send you updates, educational content, offers, launch news, event information, or marketing messages.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

Even if you unsubscribe from marketing emails, we may still send transactional or service-related messages, such as order confirmations, appointment reminders, project communications, receipts, or important account updates.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate properly, improve your experience, analyze website traffic, support the shopping cart, remember preferences, and understand how visitors use the site.

Cookies are small files placed on your device when you visit a website. Some cookies are necessary for the website to function, while others help us understand website performance or support marketing efforts.

Types of Cookies We May Use

Essential Cookies
These cookies are necessary for the website to work properly. They may support basic website functions, security, shopping cart features, checkout, account access, and order processing.

Analytics Cookies
These cookies help us understand how visitors use the website, including which pages are visited, how long users stay, and how visitors find the site. This helps us improve website content and performance.

Functional Cookies
These cookies may remember preferences or improve your experience on the website.

Marketing or Advertising Cookies
These cookies may be used to understand visitor interests, measure campaigns, or support advertising and retargeting efforts.

Third-Party Cookies
Some cookies may be placed by third-party tools or services we use, such as analytics providers, payment processors, scheduling tools, email marketing platforms, embedded content, social media platforms, or advertising services.

7. Managing Cookies

You can control or disable cookies through your browser settings. You may also be able to manage cookie preferences through a cookie banner or cookie settings tool on our website, if available.

Please note that disabling certain cookies may affect website functionality, shopping cart features, checkout, order processing, or your ability to access certain parts of the website.

If legally required, we will provide a cookie notice, consent banner, or opt-out option for certain cookies or tracking technologies.

8. Third-Party Tools and Service Providers

We may use third-party companies and platforms to operate our website, process payments, manage email marketing, schedule appointments, deliver digital products, analyze website traffic, host content, ship products, manage customer relationships, or provide business support.

These third parties may have access to personal information only as needed to perform their services. They are responsible for handling information according to their own privacy policies and legal obligations.

Third-party services may include, but are not limited to:

  • Website hosting providers.

  • Shopping cart or e-commerce platforms.

  • Payment processors.

  • Email marketing platforms.

  • Analytics tools.

  • Scheduling platforms.

  • Shipping providers.

  • Cloud storage providers.

  • Social media platforms.

  • Advertising or marketing tools.

RLA Publishing is not responsible for the privacy practices, policies, or security of third-party websites or platforms.

9. Manuscripts, Project Materials, and Client Information

If you submit a manuscript, book proposal, chapter sample, project questionnaire, intake form, or other client material, we use that information only to review your inquiry, prepare a quote, provide requested services, communicate with you, or complete the project.

We respect the confidentiality of unpublished manuscripts and client materials. We do not knowingly sell, publish, or share unpublished client work without permission, except as needed to provide services, comply with law, or work with approved contractors or service providers involved in the project.

You are responsible for ensuring that you have the right to submit any manuscript, image, document, or content you provide to RLA Publishing.

10. How We Share Information

We do not sell your personal information in the traditional sense.

We may share personal information in the following situations:

  • With service providers who help us operate the website and business.

  • With payment processors to complete transactions.

  • With shipping providers to deliver physical products.

  • With email platforms to send newsletters or updates.

  • With scheduling tools to manage appointments.

  • With contractors or collaborators who assist with client projects.

  • When required by law, subpoena, court order, or legal process.

  • To protect our rights, business, safety, users, or property.

  • In connection with a business transfer, merger, restructuring, or sale.

Some analytics, advertising, or social media tools may collect information through cookies or tracking technologies. Depending on applicable privacy laws, this may be considered “sharing” personal information for cross-context behavioral advertising.

11. Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. However, no website, email system, payment platform, or online transmission is completely secure.

You are responsible for using secure networks, protecting your passwords, and avoiding the submission of highly sensitive information through unsecured channels.

12. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Order records, invoices, contracts, tax records, and business communications may be retained for legal, accounting, tax, or administrative purposes.

13. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to delete the information.

14. Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal information we have about you.

  • Request correction of inaccurate personal information.

  • Request deletion of certain personal information.

  • Opt out of certain marketing emails.

  • Opt out of certain cookie or tracking technologies.

  • Request information about how your personal information is collected, used, or shared.

  • Limit certain uses of sensitive personal information, where applicable.

  • Not be discriminated against for exercising privacy rights.

To make a privacy request, contact us at:

admin@rlapublishing.com

We may need to verify your identity before responding to certain requests.

15. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, depending on whether the law applies to RLA Publishing based on business size, data practices, and legal thresholds.

California privacy rights may include:

  • The right to know what categories of personal information are collected.

  • The right to know the purposes for collecting personal information.

  • The right to know what categories of personal information are shared or disclosed.

  • The right to request access to specific pieces of personal information.

  • The right to request correction of inaccurate personal information.

  • The right to request deletion of personal information.

  • The right to opt out of the sale or sharing of personal information.

  • The right to limit the use of sensitive personal information, where applicable.

  • The right not to be discriminated against for exercising privacy rights.

Categories of Personal Information We May Collect

In the past 12 months, we may have collected the following categories of personal information:

  • Identifiers, such as name, email address, mailing address, billing address, phone number, IP address, or online identifiers.

  • Commercial information, such as purchase history, order details, service inquiries, and customer records.

  • Internet or electronic activity, such as website visits, page views, cookies, and interactions with the website.

  • Professional or business information, such as author platform details, publishing goals, business name, or project information you provide.

  • Inferences, such as preferences or interests based on website activity or communications.

  • User-provided content, such as manuscripts, messages, uploaded documents, project questionnaires, or client materials.

Sale or Sharing of Personal Information

RLA Publishing does not sell personal information for money.

However, some third-party analytics, advertising, social media, or tracking tools may collect information through cookies or similar technologies. Under some privacy laws, this may be considered “sharing” personal information for advertising or analytics purposes.

Where legally required, you may opt out of this type of sharing through cookie settings, browser controls, or by contacting us.

16. Do Not Track and Global Privacy Controls

Some browsers offer “Do Not Track” signals or Global Privacy Control settings. Our website may not respond to all browser-based signals automatically.

Where legally required and technically feasible, we will make reasonable efforts to honor recognized opt-out preference signals.

17. Links to Other Websites

Our website may link to third-party websites, platforms, resources, social media pages, payment processors, scheduling tools, publishing platforms, or affiliate resources.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. Please review their privacy policies before providing personal information.

18. International Visitors

RLA Publishing is based in the United States. If you access this website from outside the United States, you understand that your information may be collected, processed, and stored in the United States or other locations where our service providers operate.

19. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Your continued use of the website after updates are posted means you accept the revised Privacy Policy.

20. Contact Information

If you have questions about this Privacy Policy or would like to make a privacy request, please contact:

RLA Publishing
Website: www.rlapublishing.com
Email: admin@rlapublishing.com